COVID-19 update: Prioritising our clients and associates health

9 min read

Updated August 2022

H&R Block continues to safeguard the health and well-being of our clients, our associates and their families with regards to COVID-19. Our 420 offices across Australia are continuing to serve the needs of our clients. For your safety, we have trained our tax consultants and office staff on best practices recommended by public health authorities.

We have multiple options to help you lodge your tax returns this year:


Our offices are open for business across the country and we've introduced enhanced hygiene and distancing protocols in offices to reduce the risk of transmission. We offer appointments to minimise wait times and client overlap. Book an appointment online today.

We also offer the option of an appointment with our tax experts over the phone. Book an appointment online today.

Hand sanitiser and industrial surface disinfectant are used in every office  

We have protocols in place to minimise "shared touch" surfaces

Where this cannot be eliminated, surfaces will be sanitised after each touch  


Want your return prepared by an experienced tax consultant, but can't make it into the office? Online Tax Adviser has you covered. Get the same service you expect in person, but through the convenience of our secure online portal.  Learn more.


The fast and easy option for completing your tax return as fast as possible. Simply log in, fill out your details, complete your tax return online quickly and we will review your return for you. Learn more.

As more information comes to light, we will continue to refine our approach to COVID-19 and update you accordingly. We remain confident in the actions we've already taken, and our plans to safeguard the health of our clients and H&R Block associates.

For more information on COVID-19, please visit the Australian Department of Health.

If you have any questions please don't hesitate to contact us.

Thank you for your continued trust in H&R Block.

Book an appointment online today

Related Articles

Many of the commonly incurred expenses related to COVID-19 can be tax deductible. From testing to...
4 min read
The ATO has just announced a relaxation to the normal working from home rules and introduced a ne...
10 min read