Work health and Safety Policy

H&R Block is committed to the health and safety of our Associates and others present at our workplaces.

To achieve this, management will make every reasonable effort in the areas of hazard identification, risk assessment and control, as well as health preservation and promotion. Working conditions will be given priority in company plans, procedures and processes.

It is the responsibility of every Associate to be familiar with this policy.


In order to implement the general provisions of this policy, a program of activities and procedures will be set up, continually updated and effectively carried out. The program will relate to all aspects of work health and safety including:

Undertaking risk management activities to identify, assess, and control risks to persons in the work environment, including regular review of changes to work methods and practices;

Complying with all relevant legislation;

Maintaining safe systems of work, the work premises and the work environment, including systems to adequately manage emergency response;

Providing adequate facilities to protect the welfare of all workers, tax training students, and visitors;

Provide appropriate Health and Safety information, training, instruction, and supervision to all Associates and other workers, tax training students, and others including visitors to work premises as required by legislation or on a case by case basis with reference to specific work areas and activities;

Consulting with all workers to enhance the effectiveness of the WHS System, and on any other matter directly relating to health or safety which may directly affect them;

Recording and reporting of incidents, accidents, injuries and illnesses, hazards and near-miss non-injury incidents.

Providing adequate resources, including finances, to ensure the fulfilment of the H&R Block’s Work Health and Safety (WHS) duties;

Regularly reviewing and evaluating Health and Safety Management systems including audits and workplace inspections; and

Establishing measurable objectives and targets to ensure continued improvement aimed at elimination of work-related injury and illness, and ensuring that adequate reporting mechanisms are maintained in order to facilitate this.


Senior Managers

Senior Managers are required to take an active role in the success of Work Health and Safety systems in the workplace. They will ensure that health and safety performance is a standing item on all management review meeting agenda and will take effective action to provide and maintain safe and healthy working conditions for workers and others. They will ensure that worker consultation occurs on an ongoing basis.

District Managers

District Managers will ensure that Work Health and Safety measures are effectively implemented in their area of control and that due diligence is applied. They will consult Associates on issues that affect their health and safety and ensure that information, training, instruction and supervision is provided. Any concerns of workers will be passed on to management. District Managers are responsible for maintaining a log of all hazards, incidents and injuries/illnesses for their district, and for reporting this information to the HR Manager.

Office Managers

Office Managers will ensure that the WHS system is followed and that workers are aware of their responsibilities. All hazards, incidents and injuries will be notified to the District Manager as soon as possible.


All workers (including contractors, subcontractors, volunteers and work-experience participants) are responsible for their own health and safety and for ensuring that they do not adversely affect the health and safety of others in the workplace.

Human Resources Manager

The Human Resources Manager has administrative responsibility for the WHS System, and is required to take every reasonable step to ensure that all levels of compliance and reporting are achieved. The Human Resources Manager will maintain incident logs and will report WHS system performance to the Senior Management team.