Click on the Register Now button to find a course near you.
Whether you’re focused on sales or service, as a call centre operator the one thing you know really well is people and how to help them. Well, now it’s time for us to help you! Our golden piece of advice? Get ahead of tax season and maximise your return by getting some expert help. It’s as simple as that.
It’s surprising how many people leave money lying on the table at the end of each financial year by not filing a comprehensive tax return. There are lots of different deductions you can claim when you work in a call centre, and we’ve created a great checklist below to help you get started. But the best move is to enlist the help of a professional, such as one of our H&R Block consultants, because they can make sure you don’t miss a thing.
To complete your return as the employee of a call centre, you’ll first need an income statement from your employer (previously called a “payment summary” or “group certificate”). This is a summary that outlines all of your salary, wages, allowances and bonuses for the financial year.
You won’t need to have a copy of this statement, as it should be lodged by your employer directly to the ATO. Once this has been lodged, we can download the information for you and then help you work out your deductions.
As you know, you’re entitled to claim deductions on any money spent during the financial year on products or services that directly related to earning your income. But there are two things you need to remember:
There is a wide range of deductions you can claim as a call centre operator, such as:
There are several key expenses you can’t claim, including:
Good question. You really need to stay on top of your receipts and have a comprehensive set of receipts if you want to get a good tax refund. It’s a smart idea to create an easy and reliable system to help you keep on top of this throughout the year.
Remember, you don’t need to keep physical receipts, and it’s acceptable to keep a digital copy (such as a photo of a receipt or an email receipt) provided it is possible to read:
You also don’t need to keep receipts for expenses under $10 (as long as these don’t cumulatively come to more than $200).
Completing a tax return can be a stressful process for some people, and it’s possible you might make a mistake. Our best advice is to deal with it as soon as possible. It’s important to be careful when you’re putting together the information and supporting documentation when filing your tax return, and only claim deductions that are genuine to avoid penalties and possibly even prosecution from the ATO.
We know that it’s easy to make an innocent mistakes sometimes, and if you realise you’ve submitted incorrect or unsubstantiated claims with a return you’ve lodged yourself, then you should contact H&R Block immediately and we will assist you in making the necessary amendments.
Still have some questions about lodging your tax return? Talk to H&R Block. Our experienced tax consultants will be able to help. Call 13 23 25 for details or find your nearest office and book an appointment online.
Our H&R Block accountants are now working online. Book an appointment with an expert.