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What Affects Your Credit Score?

By   H&R Block 5 min read
Last updated: 22 May 2026 Originally published: Jul 2022

Quick summary

Australia’s credit reporting system tracks your financial behaviour, including loan repayments, bill payments and credit applications. Positive financial habits, such as paying bills on time and responsibly managing debt, may help improve your credit score over time. Negative financial behaviour, including missed repayments, defaults and multiple unsuccessful credit applications, may reduce your credit score and affect your ability to access finance.
Australian couple reviewing bills and financial documents at home
If you’ve watched American TV shows or films, there’s a good chance you’ve heard about credit scores and how important they are for managing personal finances in the United States. But did you know Australia also has a credit reporting system that can affect your ability to borrow money?

Many Australians are unaware they even have a credit score until they apply for a loan, mortgage or credit card. A low credit score can make it harder to access finance or secure competitive interest rates. The good news is there are practical steps you can take to build and maintain a strong credit score over time.


Understanding the credit score system in Australia

Australia uses a credit reporting system that tracks your financial behaviour and repayment history. Your credit score is influenced by both positive and negative financial activities.

Positive financial behaviour, such as paying bills on time and meeting loan repayments, may help improve your credit score. Generally, the higher your score, the better your chances of being approved for credit products or receiving more favourable lending terms.

Negative financial behaviour may reduce your credit score. Missing repayments, defaulting on debts or failing to manage credit responsibly can make it more difficult to access loans or credit cards in the future.

Many major credit providers, including major banks, participate in Australia’s Comprehensive Credit Reporting system. Under this system, customer credit histories are shared between participating providers so lenders can more accurately assess a person’s creditworthiness.


Positive financial habits can improve your credit score

Consistently making positive financial decisions is one of the most effective ways to improve your credit score.

Paying bills and loan repayments on time is particularly important. Responsibly managing debt can also demonstrate to lenders that you are capable of handling credit appropriately.

Not having any form of credit at all may not always work in your favour. For example, never having had a credit card or loan may limit your ability to demonstrate a history of responsible debt management.

Age and financial history can also contribute positively to your credit score. Over time, maintaining sensible financial habits and building a solid repayment history may help strengthen your overall credit profile.

Having a strong debt repayment record can be especially beneficial when applying for future finance.


Financial behaviours that can reduce your credit score

Several financial behaviours may reduce your credit score.

Being overdue on bills or debt repayments can negatively affect your credit history. More serious events, such as defaulting on a loan, declaring bankruptcy, accumulating bad debt or receiving a negative court judgement, can also significantly damage your score.

Applying for multiple loans or credit cards within a short period may also have a negative effect, particularly if your applications are declined. Frequent credit applications can signal financial stress or increased lending risk to credit providers.

If you are declined for credit, it may be worthwhile taking some time to improve your financial position before submitting another application. Focusing on positive financial habits for several months could help strengthen your score before reapplying.


Balance transfers may support your overall credit position

Consolidating or reducing outstanding debt may support your overall credit position if repayments are managed responsibly.

A balance transfer may help some people get on top of existing debts, but it is important to consider the terms, fees, interest rates and repayment requirements before making a decision.


Awareness is the first step to improving your credit score

The best place to start is with awareness and understanding.

Even if you suspect your credit score may be lower than you would like, avoiding the issue will not improve the situation. Taking proactive steps early can help you gradually rebuild your credit profile over time.

If your credit score is lower than expected, consider focusing on positive financial habits such as paying bills on time, reducing unnecessary debt and avoiding excessive credit applications.


How H&R Block can help

Managing your finances effectively can play an important role in maintaining a healthy financial position overall. While credit scores are managed by credit reporting bodies and lenders, staying organised with your finances and tax obligations may help you make more informed financial decisions.

At H&R Block Australia, our Tax Experts can help you better understand your financial situation and support you with your tax obligations throughout the year.


Important disclaimer

The information in this article is general in nature and is not intended to replace professional advice. As individual circumstances vary, you should consider your personal situation and seek appropriate tax, legal or financial advice before making decisions.

Frequently Asked Questions about Credit Scores in Australia

Credit score ranges can vary between credit reporting bodies, but generally, a higher score may improve your chances of being approved for loans, credit cards and other finance products.

Paying bills and loan repayments on time may help improve your credit score over time, as it can demonstrate responsible financial behaviour to lenders.

Submitting multiple credit applications within a short period may negatively affect your credit score, particularly if applications are declined.

In Australia, credit defaults can generally remain on your credit report for up to five years, depending on the type of listing and your circumstances.

Improving a bad credit score may take time, but positive financial habits such as paying bills on time, reducing debt and avoiding excessive credit applications may help strengthen your credit profile over time.

Understand your finances with confidence

Whether you need help managing your tax obligations or understanding your financial position, H&R Block’s Tax Experts are here to help.

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