Australia’s Best Tax Agent: H&R Block Awards & Recognition

H&R Block has been recognised as Australia’s top-rated tax agent in Canstar Blue’s Most Satisfied Customer Awards for Tax Agents 2024.


The brand received five-star ratings across six key categories, including overall satisfaction, customer service, value for money, ease of use, turnaround time and quality of advice.


It has also been recognised by ProductReview and Reader’s Digest year after year, reinforcing its reputation as one of Australia’s most trusted tax agents. These independent awards reflect an ongoing commitment to expert tax advice, high-quality service and strong value for money, trusted by millions of Australians.

 

ProductReview: Tax Preparation Services Award

For five consecutive years (2020–2024), H&R Block has won the ProductReview Tax Preparation Services Award, backed by more than 7,000 reviews and an average rating of 4.7/5. This reflects the trust Australians place in us to provide expert tax help every year.

Reader’s Digest: Quality Service Award

H&R Block has proudly received the Reader’s Digest Quality Service Award multiple times, including Gold Winner in 2017, 2018, 2019, 2022, 2023, 2024 and 2026. Based on nationwide consumer surveys, this award recognises our expertise, friendly service and value for money.

Why Australians Choose H&R Block

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Maximum refund guaranteed

Our Tax Experts complete ongoing training every year to stay up to date with the latest tax laws, ensuring you claim every deduction you’re entitled to.
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Convenient and Accessible

We’re open nights and weekends, with over 400 conveniently located offices across Australia and offer both online and phone options to suit your needs.
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Trusted Expertise

With 50+ years of Australian tax experience, and recognition from Canstar Blue, ProductReview and Reader’s Digest, H&R Block is trusted by millions.
"H&R Block are friendly, helpful and always get the maximum return. They make getting our tax done so efficient, quick and easy. We've been going to H&R Block for years and, for us, getting H&R Block to do our tax is a no brainer."

"H&R Block are friendly, helpful and always get the maximum return. They make getting our tax done so efficient, quick and easy. We've been going to H&R Block for years and, for us, getting H&R Block to do our tax is a no brainer."

Steve
"Excellent service and thorough. Got me a bigger return than expected. Able to see them on Saturday since I work all week was very understanding and accommodating."

"Excellent service and thorough. Got me a bigger return than expected. Able to see them on Saturday since I work all week was very understanding and accommodating."

Martin
"I have been using H&R Block since my first time paying tax, and every branch I have used (Hornsby, Penrith, Stanhope Gardens, etc.) has been helpful, professional, and ensured that everything has been in line. They do excellent work with tax returns, and even obscure tax-related requests."

"I have been using H&R Block since my first time paying tax, and every branch I have used (Hornsby, Penrith, Stanhope Gardens, etc.) has been helpful, professional, and ensured that everything has been in line. They do excellent work with tax returns, and even obscure tax-related requests."

Jack
"Very proficient, quick, professional, and easy to use. I have used the online system for business tax & BAS for the past few years and it has been seamless and easy, with my accountant explaining everything to me and helping me get organized and on track! It's been priceless. Highly recommend."

"Very proficient, quick, professional, and easy to use. I have used the online system for business tax & BAS for the past few years and it has been seamless and easy, with my accountant explaining everything to me and helping me get organized and on track! It's been priceless. Highly recommend."

Ashley
"Have been using H&R Block for my tax returns for years. I’ve always found them friendly, reliable, knowledgeable and very professional. Got a good result without the stress of trying to work out my deductions and do it all myself, plus I have the peace of mind of knowing the job is done right and that they stand behind their work."

"Have been using H&R Block for my tax returns for years. I’ve always found them friendly, reliable, knowledgeable and very professional. Got a good result without the stress of trying to work out my deductions and do it all myself, plus I have the peace of mind of knowing the job is done right and that they stand behind their work."

Milne
"I have been going to H&R Block for my Tax return for many years now and have found them to be extremely helpful and knowledgeable about all things tax. Highly recommend them for their courteous service."

"I have been going to H&R Block for my Tax return for many years now and have found them to be extremely helpful and knowledgeable about all things tax. Highly recommend them for their courteous service."

Jennifer
"It is convenient in every way. I don't have a complicated personal income tax situation, but I still rather go through H&R Block than do it myself as they are so organised and efficient, can advise on any legislative changes I might not be aware of. Truly makes it a stress-free process."

"It is convenient in every way. I don't have a complicated personal income tax situation, but I still rather go through H&R Block than do it myself as they are so organised and efficient, can advise on any legislative changes I might not be aware of. Truly makes it a stress-free process."

Sheree
"My appointment was by phone. I received the Phone Call at the allocated time and the service was very professional and friendly. I felt that I was being given personal attention and the information provided was accurate. The questions asked gave me confidence that the Tax Agent was very knowledgeable."

"My appointment was by phone. I received the Phone Call at the allocated time and the service was very professional and friendly. I felt that I was being given personal attention and the information provided was accurate. The questions asked gave me confidence that the Tax Agent was very knowledgeable."

Alan
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Why H&R Block?

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Maximum refund guaranteed

At H&R Block, we're all about getting you more. More human service, more personal attention, and most importantly, more on your tax refund.
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Open nights and weekends

We know that finding time to do your taxes can be tricky, so we make sure we extend our opening hours, especially during Tax Season, to give you more availabilities.
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Over 400 offices in Australia

Conveniently located across metro and regional locations, you won't have to go far for your next tax return. In fact, for most Australians, we're just around the block!

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If you have any further questions, simply call us on (03) 9058 5900 and our team will do their best to assist.
If you have any further questions, simply call us on (03) 9058 5950 and our team will do their best to assist.

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